Travel safety & support

Tour Directors and our On-Tour Support Teams are trained prior to departure on how to respond to any medical concerns that come up during a tour. For most health-related questions, travelers will be advised to seek medical attention, with the assistance of their Tour Director or another local EF staff or guide. Local medical professionals will assess the severity of the condition and will advise on appropriate treatment and protocols.

Should a traveler test positive for COVID-19 during their tour experience, EF Adventures will inform other members of tour as soon as possible and will then follow local protocols to best protect their health and safety. Travelers diagnosed with COVID-19 on tour may not continue on tour. The subsequent response will vary based on the specific conditions of the situation and the policies set in place by local authorities. EF Adventures will continue to communicate necessary information to the travelers in the group until a resolution has been reached and will assist in making arrangements should travelers be required, or if they desire, to return home due to a positive COVID-19 test.

Our extensive network of offices around the world, and integration of ISO 31000: Risk Management Guidelines, help our dedicated 24/7 Emergency Service, Safety & Incident Response Team anticipate and address on-tour challenges—in a flexible and iterative way.

Yes, we recommend that all travelers consider purchasing travel coverage to help safeguard your investment in case of unexpected situations. Trip Protection offers coverage for circumstances that may keep you from your planned travel, including tour cancellation & interruption, travel & baggage delay, accident & sickness, and baggage & personal effects.

Plus, when you enroll within three days of booking your trip, you’ll be eligible for an Early Enrollment Package, which includes a Pre-Existing Condition Waiver and AnyReason Protection (additional non-insurance benefits). Read more about your travel coverage options.

EF Adventures recommends that travelers check with their primary care provider if there are any destination-specific immunizations, medications, or precautions they need to take

As always, we recommend our travelers appoint an Emergency Contact who can be reached in case of any urgent concerns during their tour. This individual should be aware they are being listed as an Emergency Contact and their name and phone number should be reported to EF Adventures prior to departure.

Finally, we also recommend our travelers speak with their doctors about any concerns they may have about traveling during this time. We are not medical professionals and will always encourage our travelers to take the advice of their own physicians.